Amanleek is an end to end digital insurance platform that aims to digitize the purchase and management of insurance products.

Responsibilities 

• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Determine the root causes for the most complex software issues and develop practical, efficient, and permanent technical solutions.
• Shift over different frameworks and programming languages
• Remain current on new technologies and available vendor packages; evaluate and make recommendations as necessary.
• Be able to put estimation for tasks.
• Determine process improvements, best practices, and develop new processes.
• Work in close partnership with cross-functional teams and management.
• Broad experience designing, programming, and implementing large information systems.
• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code
• Prepare and install solutions by determining and designing system specifications, standards, and programming.
• Improve operations by conducting systems analysis; recommending changes in policies and procedures.

Qualifications

• Bachelor’s degree in computer engineering or computer science.
• +4 years of experience as a Senior software engineer
• Passionate about new technologies and willing to work on new different stacks than they are familiar with.
• Experience working with Agile development technologies.
• Good interpersonal skills.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills.
• Excellent written and verbal communication skills.
• A portfolio is a must

Send your CV to: [email protected]

Subject: Falak Startups – Senior Full Stack Developer

Amanleek is an end-to-end digital insurance platform that aims to digitize the purchase and management of insurance products.

Job Duties & Responsibilities:

• Receive clients’ requests & claims, providing support to resolve their cases.
• On-board clients & ensure their familiarity with Amanleek after-sales benefits.
• Send Surveys to evaluate client purchase experience feedback.
• Engage with clients on regular basis with updates, reminders, etc.
• Conduct research on customer experience to get clients’ feedback when needed.
• Contact clients for renewal offers and renew their policies.

Requirements:

• 0-3 years of experience in customer service roles
• Excellent communication skills and ability to solve problems
• Positive attitude when engaging with clients across various touchpoints
• Shows a high level of empathy to clients and their issues while helping them
• Customer-focused & capable of building strong relationships with clients
• Highly organized and able to multi-task effectively
• Quick learner and willing to gain insurance products’ knowledge
• Good command of the English language

Send your CV to: [email protected]

Subject: Falak Startups –  Client Success Executive